FAQs

Viceroy Snowmass Frequently Asked Questions

Arrival

The hotel is 8 miles away from the airport. The hotel can secure transportation services, a taxi, or bus transport for individuals or groups. 

Complimentary shared Aspen Airport transfers are provided when booked a minimum of 24 hours prior to arrival. Guaranteed private transfers, all transfers from the private terminal of the Aspen Airport, and transfers arranged inside of 24 hours prior to arrival are available at additional charge.

Private vehicles for up to 6 passengers are available for $60 each way. Based on availability.

Yes, this can be done through the concierge.

On-site valet parking is available at the hotel. Note: self-parking is not available. Our resort offers valet parking: $30 per day for summer and $40 per day for winter season.

Yes, based upon availability.

No. However, if a guest is not 18 years or older, we may require a parent or guardian of the guest to assume full liability for any and all proper charges and other obligations incurred by the guest at the hotel, as well as for any and all injuries or damage caused by the guest to any person or property at the hotel.

General

Our hotel features the following ADA accessible features:

  • Accessible guest rooms with a 36 inch wide opening and high toilets
  • Fitness Center entrance is accessible
  • Meeting spaces are all accessible
  • Restaurants and lounges are all accessible 
  • Pool entrances are all accessible            
  • Business center entrance is accessible
  • Main entrance is accessible 
  • Pathway to registration desk is accessible  
  • Registration desk is accessible    
  • Route to accessible guest rooms is accessible
  • Service animals are allowed for persons with disabilities
  • All Rooms of all categories can be made hearing-impaired accessible

The resort has a concierge team that is well versed in all seasonal activities for the Roaring Fork Valley.

The hotel is a ski-in and ski-out resort located on Snowmass Mountain. 

Resort casual

Yes, the amenities vary season to season, but commonly includes beverages (coffee, tea, lemonade, etc.).

We have Viceroy vehicles available, as well as area taxi services.

Yes, this is included with the resort fee that you pay.

Yes

Our Four Mountain Sports ski valet runs a shop on the third floor during the Winter months selling ski and snowboard accessories as well as apparel and souvenirs.

Locks are on the doors and each unit has a safe for valuables.

The tap water is perfectly fine to drink and quite tasty. Bottled water is available via any of the hotel's restaurants/bars or in-room dining.

Viceroy Snowmass is a smoke-free environment.

We welcome guests to send packages to the hotel prior to their stay (skis, bags, Amazon packages, luggage, mail). The rate is $5.00 per item for the first 5 days and then $5.00 additional per day/per package after that.

Guest Accommodations

Sferra feather and foam pillows.

Room rates at our hotel do not include breakfast. However frequently we offer room packages/promotions that do include breakfast. Breakfast is available at our restaurant, 8k, daily.

Viceroy Snowmass is a dog-friendly hotel that offers services and amenities for your four-legged family members. Dogs can stay in our guestrooms if they are under 100 lbs and fully house-trained. The fee is $50 per stay. 
 

No, our guestrooms do not feature welcome amenities. 

Food and Beverage

Our restaurant hours vary based on seasonality.

Our lounge hours are based on seasonality.

Yes, based upon availability and Colorado laws. 

Closed for the Season and will be opening on May 25, 2018 after 6:00 PM. 

24-Hour Room Service
Breakfast : 6:30am – 11:00am
All-Day Menu: 11:00am – 10:30pm
Late Night 10:30pm – 6:30am

Yes, guests or friends may order special gifts or requests in advance by contacting the hotel. Any dietary restrictions will be accommodated, as long as the hotel is notified prior.

Recreation and Entertainment

Our onsite swimming pool and two hot tubs are located on property and available to hotel guests. Water temperature of the pools vary based upon the season. Generally the pool is 90-93F, and the hot tubs are 101-102F.

Varied types of yoga may be arranged with the Spa upon request.

Yes, through the concierge. Our activities section of our website highlight "must-do" activities and recommendations from our concierge.