The Spa at Viceroy Snowmass General Information
We take great pleasure in making sure your experience at the Spa at Viceroy Snowmass is a dream come true. Take time out of the trails to reflect, uplift your spirits and awaken your senses while restoring harmony and balance to your life.
Show All | Hide AllWhile the spa makes every effort to accommodate same-day appointments, guests at our Aspen/Snowmass spa are encouraged to schedule appointments in advance to ensure that their treatment and therapist preferences are available. A credit card is required to secure spa treatment experiences and wellness training sessions.
As the spa offers extensive amenities and pre-treatment relaxation journeys to enhance the spa experience, please arrive at least 15 to 30 minutes prior to scheduled treatments to enjoy the facility and services. As a courtesy to all guests, treatment times will not be extended for late arrivals. Your late arrival time will determine the length of scheduled treatments, which will end at the originally scheduled time and at the full price.
Guests are asked to complete a medical questionnaire prior to treatments so that they can be tailored to your needs. To receive the full treatment benefits, please shower before the treatment commences. Hotel guests are encouraged to wear the robes from the room and come to the spa ready for treatments.
The spa at Viceroy Snowmass is concerned for guests’ personal wellbeing. When booking an appointment, please alert the spa reservation agent to any medical conditions or product sensitivities that will allow us to better serve you in the spa and fitness center.
For your safety and comfort, we suggest you leave your jewelry and valuables in your guestroom. Safes are provided in guestrooms for your security.
To maintain the integrity of the spa environment and the privacy of all guests, mobile phones, pagers, and PDAs are not allowed in the spa or fitness areas.
To maintain the integrity of the spa environment, children under the age of 12 are not allowed in the spa and fitness areas. To receive a treatment or to use the fitness center and equipment, children between the ages of 12 and 17 must have a legal guardian present in the room.
24 hours notice is required when you are unable to keep your scheduled appointment. Failure to maintain the cancellation policy will result in a full charge for all scheduled treatments at our Spa.
For your convenience a 20% gratuity will be added to your service. If you choose, you may opt to leave additional gratuity for your therapist as you feel appropriate.
There will be a Day Use fee of $15.00 for Hotel Guest and a $35.00 per day charged to anyone who wishes to use the spa facilities or fitness center and is not a guest of the resort. The Day Use is based on availability and occupancy of the Spa. This fee will be waived if you are receiving a spa treatment experience or a wellness training session.
To ensure Federal and State requirements are met; The Spa at Viceroy Snowmass requires that all guests provide valid age identification. Valid age identification is defined as a government issued identification, driver’s license, and or passport that contain the bearer’s date of birth, a photograph, and an expiration date. It is unlawful to serve alcohol to anyone under the age of 21 in the state of Colorado.