Viceroy Discovery

Discovery Loyalty Program

Enjoy amazing perks and Local Experiences when staying with Viceroy Hotels & Resorts* or any of our partner properties in the Global Hotel Alliance. Viceroy DISCOVERY Loyalty recognizes you wherever you travel. The more nights you spend with us, the more amazing your membership benefits will be.

ALL PARTICIPATING VICEROY HOTELS

From the sandy beaches of Viceroy Los Cabos to the snowy peaks of Viceroy Snowmass, earn credit and enjoy rewards at all participating Viceroy properties*.

*Excluding Hotel Zelos, Hotel Zeppelin, Hotel Zetta, and Hotel Zena Washington DC.

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GLOBAL HOTEL ALLIANCE HOTELS

Just in case you’re looking for something outside of the Viceroy collection, don’t worry — you’ll earn credit and have access to rewards at GHA properties worldwide.

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Join Discovery Loyalty

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Instant Rewards

From the moment you join Viceroy DISCOVERY Loyalty, you’ll already have access to VIP perks. From complimentary Internet access to late checkout and more, you’ll feel the difference every time you step foot on a Viceroy property.

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Local Experiences

We believe that rewarding members with authentic, memorable experiences is more valuable than collecting points. Designed by our local experts, these innovative rewards offer members access to a selection of adventures that aren’t readily available to the general public.

*Based on rate eligibility

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Levels & Benefits

Benefits GoldReached upon enrollment PlatinumEarned after 10 nights BlackEarned after 30 nights
Complimentary bottle of water
Complimentary internet access
Choice of newspaper     
Exclusive members-only offers
1 Local Amenity* 
1 Local Experience
1 Local Experience when staying at a new DISCOVERY brand for the first time
Guaranteed room availability at least 48 hours to arrival**    
Guaranteed room availability at least 24 hours to arrival** 
Upgrade to the next room category at check-in***
Double room upgrade at check-in***
Late check-out privileges until 3pm***
Late check-out privileges until 6pm***
Early check-in privileges starting at 9am*** 

* Corresponds to membership level
**Excludes certain dates and exceptional events that generate high demand
***Upon availability 

Earning Local Experiences

There are three ways to earn amazing local experiences through DISCOVERY. When you upgrade to a new membership level, when you stay for the first time as a Platinum- or Black-level member at a partner hotel, and when you renew your Platinum or Black status annually.

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Join DISCOVERY Loyalty

FAQS

General Information

To join, just fill out the online form above.

Joining DISCOVERY Loyalty is completely free.

Membership levels are listed above.

Your current tier, as well as the number of nights needed to advance to the next tier, are found on your Dashboard page once you join.

We don’t issue physical cards — you can access an electronic version of your DISCOVERY membership card, though your membership number is all you need for credit to be applied to your account.

As a DISCOVERY member, you can earn night credits toward your membership level and Local Experiences at all Viceroy hotels worldwide, along with over 550 hotels across 76 countries.

Account Information

Your account summary can be found on the Dashboard page once you have logged in.

Credit is applied to your account between four and seven days after checkout.

To reset your password, just follow the “Forgot Your Password?” link and input a new one.

Contact

For questions about the Global Hotel Alliance DISCOVERY loyalty program email us or simply call +1 800 790 2200.

DISCOVERY Membership Services
11819 Miami St., 3rd Floor
Omaha, NE 68164

discovery@discoveryloyalty.com