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1118 N State Street
Chicago, Illinois 60610 USA
T: +1 312 420 8266
F: +1 312 873 4750

+1 888 712 2712

Viceroy Chicago Frequently Asked Questions

General Questions

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What is the hotel cancellation policy?

Cancellations must be made 48 hours prior to check-in (by 3:00 PM CST). Cancellations made less than 48 hours prior to check-in will result in a credit card charge for one night. Special cancellation policies may apply for packages, promotions, certain arrival dates, and rates.

What are the rooftop pool hours?

The rooftop pool is open from 8am to 6pm daily. (Seasonally)

What time is check-in and check-out?

Regular check-in is at 3pm where as check-out is at 12pm.

What is parking like at Viceroy Chicago?

Viceroy Chicago offers overnight valet parking for hotel guests for $72 a night plus taxes and fees.

Does Viceroy Chicago welcome pets?

Viceroy Chicago is pleased to welcome your furry friends for a nightly pet amenity charge of $50 with a weight limit of 25 lbs. Please note there is a limit of two pets per guestroom.