• Read more about Are there ADA accessibility features at Viceroy Chicago?

Yes. Please contact the hotel to better assist your accommodations or visit our Accessibility page.  

• Read more about Do you have a loyalty program?

Yes, Viceroy Hotels and Resorts are part of the DISCOVERY loyalty program, a program designed with you in mind. Learn more and enroll.

• Read more about What is the hotel cancellation policy?

Cancellations must be made 48 hours prior to check-in (by 3:00 PM CST). Cancellations made less than 48 hours prior to check-in will result in a credit card charge for one night. Special cancellation policies may apply for packages, promotions, certain arrival dates, and rates.

• Read more about Does Viceroy Chicago welcome pets?

Pets are welcome subject to a pet fee of USD $50 per night. Pets must be under 25 lbs and there is a limit of two pets per guestroom.

Please advise the hotel that you are bringing a pet prior to arrival. When the pet is a service animal, please notify when making a reservation, and the fee will be waived, and proof of documentation is not required.

Please visit our pet section for more information.

• Read more about Is there a pool?

Viceroy Chicago offers a seasonal rooftop pool. Visit our Amenities page for more information.

• Read more about Is parking available at Viceroy Chicago?

Valet parking is available on property. Parking rates include:

• Restaurant (0-4 hours) - $25.00
• Transient Rate (0-6 hours) - $56.00
• Overnight (6-24 hours) - $94.00 (includes unlimited in and out privileges)

• Read more about Is there a guest amenities fee?

Yes, Viceroy Chicago has a mandatory guest amenities fee per night per room at a nominal charge of $23 (plus tax). For more information, please visit our Amenities page.

• Read more about Is room service available?

In-room dining is available. Please view the in-room dining section of our Dining & Nightlife page for current hours and information. 

• Read more about What are the operating hours of the restaurants and bars?

Please visit our Dining & Nightlife page for current hours of operation.

• Read more about What time is check-out at the resort? Is late checkout possible?

The check-out time is at 12:00 PM. Late check-out is possible, based upon availability.