Cancellations must be made 24 hours prior to check-in by 3pm local time. Cancellations made less than 24 hours prior to check-in will result in a credit card charge for one night. Special cancellation policies may apply for packages, promotions, certain arrival dates, and rates.
Hotel Zena offers a seasonal rooftop pool for registered overnight guests to utilize. The official pool season is Memorial Day through the end of September (weather permitting).
Our open-air cabanas are available to book for hotel guests and locals. Day passes can be secured based on availability via the link here.
Yes, Hotel Zena has a mandatory guest amenities fee per night per room at a nominal charge of $35 per night (plus tax). For more information, please visit our Amenities page.
Yes, our Concierge can coordinate all your transportation needs.
Major airlines with service at the San Jose Del Cabo Airport include American Airlines, Alaska Airlines, America West, AeroMexico Continental, and United Airlines.
Viceroy Los Cabos is pleased to provide private transfers for both guests arriving at San Jose del Cabo or the private airport located in Cabo San Lucas. Our concierge team can assist with arrangements.
The resort is 13 miles south (approx. 25 minutes) from San Jose del Cabo International Airport (SJD).
Early check-in or late check out is based on availability and an extra charge may apply.
Downtown San Jose del Cabo is approximately 7 minutes away by taxi or 10 minutes by complimentary bicycle. Cabo San Lucas is approximately 25 minutes away by taxi.
Mexico uses 110V electricity, just like the United States and Canada. If you are coming from Europe or Asia, you will need to obtain the proper adapters, which may include a three-prong to two-prong adapter.