Do you have a loyalty program?
Yes, Viceroy Hotels and Resorts are part of the DISCOVERY loyalty program, a program designed with you in mind. Learn more and enroll.
What are the ADA accessibility features at Viceroy Santa Monica?
For more information regarding our hotel ADA accessible features, please visit our Accessibility page.
Can sports activities be pre-booked?
Yes, you may pre-book activities through our concierge service. Please view our activities page website for "must-do" activities and recommendations from our concierge.
What type of yoga is available at the property?
Private, outdoor classes and lessons are available by request. Our in-house instructor can accommodate all styles and experience levels.
Is there a swimming pool or hot tub at the resort? What temperature are they kept?
Our year-round heated pool and three soaking tubs are located on the property and available to hotel guests. The water temperature of the pools varies based upon the season. Generally, the pool is 90-93F, and the hot tubs are 101-102F.
What are the pool hours at Viceroy Snowmass?
The pool at Viceroy Snowmass is typically open daily from 8:00 AM to 8:00 PM, but hours may vary seasonally.
Does Viceroy Snowmass offer complimentary breakfast?
No, breakfast is not complimentary, but guests can dine at on-site restaurants offering a variety of breakfast option.
What is the restaurant cancellation policy?
All cancellations must be made within 48 hours of reservation for parties of 5 or more. Parties up to 4 guests may cancel up to 24 hours ahead of time. Cancellations or no-show guests within the cancellation policy will be accessed a $50 per person fee.
Do all restaurant reservations require a credit card to hold the reservation?
During the winter holiday season (December 17 through January 10) all reservations no matter the size will require a credit card to hold the reservation. Cancellation fees will apply to no-shows or cancelled reservations within 24 hours for parties up to 4 and within 48 hours for parties 5 or more.
May guests make special requests for wine or other alcoholic beverages?
Yes, based upon availability and Colorado laws.