Skip to main content
Rooftop pool at Viceroy Zena Washington DC

Hotel Zena Frequently Asked Questions

FAQ Categories
  • Where can I stay near Logan Circle for the holidays?

    Logan Circle is a convenient location for a Washington DC holiday getaway, with nearby shopping, restaurants, and cultural attractions. Explore boutique hotel accommodations within walking distance of the vibrant 14th Street Corridor.

  • What are the best things to do in Downtown Washington DC during the holidays?

    Downtown Washington DC features seasonal attractions, holiday shopping, museums, and a variety of dining experiences. Visitors can enjoy festive activities and explore the city's cultural landmarks. Browse things to do in Washington DC to plan your visit.

  • Where can I plan a holiday weekend getaway in Washington DC?

    Washington DC is a great destination for a holiday weekend, with festive shopping, seasonal dining, and cultural attractions. Stay near the vibrant 14th Street Corridor with convenient access to the city's attractions. Explore boutique hotel accommodations for your holiday getaway.

  • Does the hotel offer parking?

    We are pleased to offer the ease of parking at Hotel Zena and welcome you to take advantage of this amenity during your visit. 24-hour valet parking is available. Garage clearance is 6 ft.

    Daily parking $26.99+tax
    Overnight parking $59+tax
    SUV parking $65+tax (vehicles that are 180 inches (15'1") long and/or 70 inches (5'10") high or larger)

  • Is there an age minimum for check-in at Hotel Zena?

    The age minimum for check-in is 21 years old.

  • What time is check-out at the hotel?

    Check-out is at 12:00 PM.

  • What time is check-in at Hotel Zena? Is early check-in possible?

    Check-in time is at 3:00 PM. We cannot guarantee either early or late check-in, but as with all special requests we will always note it in your reservation.

  • Is Hotel Zena ADA accessible? What accessible features are offered at the hotel?

    Yes, for more information regarding our hotel ADA accessible features, please visit our Accessibility page.

  • Is smoking allowed at the hotel?

    Hotel Zena is a smoke-free environment.

  • Can I receive mail and packages at the hotel?

    We welcome guests to receive mail and packages at the hotel. Please contact the front desk for more information.

  • Is public transportation accessible from the hotel?

    Hotel Zena is less than a 10-minute walk from McPherson Square Metro Stop.

  • Are pets welcome at the hotel? What facilities and services are available for pets?

    Pets are welcome subject to a pet fee of USD $50 per pet, per stay. There is a limit of two domesticated pets per guestroom with a 50lb weight limit, per pet. Please advise the hotel that you are bringing a pet prior to arrival. When the pet is a service animal, please notify when making a reservation, and the fee will be waived, and proof of documentation is not required. Please visit our pet section for more information.

  • What is Hotel Zena's cancellation policy?

    Cancellations must be made 24 hours prior to check-in by 3pm local time. Cancellations made less than 24 hours prior to check-in will result in a credit card charge for one night. Special cancellation policies may apply for packages, promotions, certain arrival dates, and rates.

  • Is there a pool?

    Hotel Zena offers a seasonal rooftop pool for registered overnight guests to utilize. The official pool season is Memorial Day through the end of September (weather permitting).

    Our open-air cabanas are available to book for hotel guests and locals. Day passes can be secured based on availability via the link here.

  • Is there a guest amenities fee?

    Yes, Hotel Zena has a mandatory guest amenities fee per night per room at a nominal charge of $35 per night (plus tax). For more information, please visit our Amenities page.