• Read more about Can guests have packages sent to the hotel and is there a cost to receive or hold them?

We welcome guests to send packages to the hotel prior to their stay (skis, bags, Amazon packages, luggage, mail). The rate is $5.00 per item for the first 5 days and then $5.00 additional per day/per package after that.

• Read more about Can you smoke at Viceroy Snowmass?

Viceroy Snowmass is a smoke-free environment.

• Read more about Is the water safe for drinking? Is bottled water served at the hotel?

The tap water is perfectly fine to drink and is quite tasty. Bottled water is also available at any of Viceroy Snowmass' restaurants and bars, and through in-room dining.

• Read more about What are the locks and additional security devices on the guestroom doors?

Guestroom doors are all equipped with adequate locks and each unit has a safe for valuables.

• Read more about Is there a gift shop on property? When is it open? What does it sell?

Our Four Mountain Sports ski valet runs a shop on the third floor during the Winter months and sells ski and snowboard accessories, as well as apparel and souvenirs.

• Read more about Is there cell phone coverage at the property?

Yes, there is cell phone coverage at Viceroy Snowmass. 

• Read more about Is there high-speed Internet access? What is the cost?

Yes, high-speed internet access is available at Viceroy Snowmass and is included with the resort fee.

• Read more about Do you have taxis available?

We have Viceroy vehicles available, as well as area taxi services.

• Read more about What is the appropriate dress on property?

The dress-code at Viceroy Snowmass is resort casual.

• Read more about Do you have a loyalty program?

Yes, Viceroy Hotels and Resorts are part of the DISCOVERY loyalty program, a program designed with you in mind. Visit our loyalty page for more information and to enroll.