A Group Of Palm Trees

Riviera Maya Resort Overview

Playa Del Carmen Paradise

That warm “hello.” That first mojito. That yes-this-is-happening feeling you get stepping on the beach for the first time. You won’t be here long before you realize: This is paradise. So why not completely indulge? There’s a private plunge pool on the patio outside your door. And there are limitless experiences to explore, from the nature-inspired spa to the ancient cities just beyond the property.

Hotel Amenities & Services

An inspired beachside restaurant. A pool deck with cabanas. Private villas with their own pools and amenities. When nature and luxury coexist like this, complete relaxation is a given.

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Villa life is yours to enjoy. Stay in one of 41 completely serene and private villas, where no indulgence is spared. Access to your own private plunge pool, granted.

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Dining & Nightlife

Dine on the water’s edge, enjoy butler service to your private villa, or grab lunch on the pool deck with a cocktail in hand.

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Massages. Facials. Energy therapies. Our spa awakens ancient Mayan traditions to bring you balance and healing.

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Meetings & Events

Between rainforest and turquoise waters, you have the perfect setting. For any size gathering, make the most of our unique indoor and outdoor spaces.

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For you, a promising proposal: Picture-perfect surroundings, expert wedding planning, customized menus, and the kind of memories that come once in a lifetime.

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Getting Here

Cancun International Airport (CUN)
Cancun - Chetumal Km 22, 77565 Cancún, Q.R., Mexico | Approx. 30 miles (48 km) from resort

- Served by International airlines including American, United, Delta, Southwest, Jetblue, Spirit, AirFrance, Aeromexico, AirCanada, British Airways, KLM.
- Hotel provides luxury private SUV transportation at an additional cost. Please contact our concierge team for additional information.

Manuel Crescencio Rejón International Airport (MID)
97255 Mérida, Yucatan, Mexico | Approx. 200 miles (322 km) from resort

- Served by International airlines including American, United, WestJet, Aeromexico.
- Rental cars are available on site.

Playa Xcalacoco Frac 7 Playa del Carmen Riviera Maya, Quintana Roo 77710 Mexico

- On-site valet parking is available.
- No electric charging stations available at the resort (closest charger available 30 miles/48 km away).

Additional Programs & Services

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VIPets @ Viceroy

Pet-Friendly Riviera Maya Accommodations

At Viceroy Riviera Maya, we love pets. And we’re excited to make Viceroy a place where they really want to sit and stay. As part of our pet program, we offer special amenities, especially for your furry BFFs.

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Resident Shaman

Personalized Wellness Experiences

Our shaman brings uniquely personalized wellness experiences to your door, drawing from ancient traditions of Mayan culture. It all starts in Wayak Spa’s K’óben, a traditional Mayan herb kitchen, where the shaman dries and prepares herbs from a garden to use in your custom treatment. You’re invited to meet with the Shaman at the K’óben for individual consultation and see how these restorative experiences come to life.

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Soap Concierge

One-of-a-kind Offerings

Our soap concierge visits every villa at arrival to present an array of fragrant, organic soaps in different scents and types – each, from cinnamon in winter to lemon in summer, sends you on a different relaxing sensory journey.

Sustainability - Our Commitment

At Viceroy Riviera Maya, we take sustainability seriously. We are committed to meeting your needs while ensuring that future generations have the ability to visit and enjoy Riviera Maya.

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Frequently Asked Questions

Can’t find what you are looking for? Visit our FAQ page for answers to all your questions.

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