Aerial shot of pool and beach

Amenities

Due to COVID-19, some of our amenities, services, and facilities may be modified or temporarily closed. Please contact the hotel for current status and more information.

Hotel Amenities & Services

  • White sand beachfront
  • Beachside resort pool
  • Wayak Spa
  • Gourmet restaurants, bar/lounge and poolside bar
  • Ongoing dining events and experiences
  • Concierge services
  • Multilingual staff
  • Activities desk and tour assistance
  • Soap concierge offering a variety of hand-made artisanal soaps
  • Candlelite beach respite, featuring floral arrangements and tiki torches in a private seaside palapa (upon request; additional charges may apply)
  • Airport transportation (surcharge)
  • Valet parking (surcharge)
  • Limo or town car service available
  • Wireless internet
  • Complimentary newspapers in the lobby
  • Laundry and dry cleaning service
  • Safe-deposit box
  • Security guard
  • Currency exchange
  • Eco-friendly initiatives created to save resources, energy and time

Guestroom Amenities & Services

  • Over 1,000 square feet of secluded space
  • Outdoor terrace complete with chaise lounge, dining table, handmade crochet hammock
  • Heated private plunge pools and outdoor rain showers
  • Spacious bathrooms equipped with a standing shower, his and hers separate sinks and generous closets
  • Bulter service (in select villa types)
  • All beds feature Egyptian cotton sheets, duvet covers and glorious down pillows
  • Oversized bath towels
  • In-room dining

Resort Pool

Relax and unwind at our lagoon pool located steps from the beach. Our Dine Anytime, Anywhere policy allows you to enjoy food and beverage offerings while lounging poolside. There’s no better place to spend a few hours or the entire day!

Resident Shaman

Our resident shaman brings uniquely personalized wellness experiences to your door, drawing from ancient traditions of Mayan culture. It all starts in Wayak Spa’s K’óben, a traditional Mayan herb kitchen, where the shaman dries and prepares herbs from a garden to use in your custom treatment. You’re invited to meet with the Shaman at the K’óben for an individual consultation and see how these restorative experiences come to life.

Soap Concierge

Our soap concierge visits every villa at arrival to present an array of fragrant, organic soaps in different scents and types – each, from cinnamon in winter to lemon in summer, sends you on a different relaxing sensory journey.