• Read more about What time is check-in at the resort? Is early check-in possible?

Check-in time is 3:00 PM. Early check-in is based on availability and an extra charge may apply.

Please contact our Front Desk for more information.

• Read more about Is payment required on check-in?

At check-in, a hold on your credit card may be placed to cover the remaining amount of the accommodation and any estimated incidentals through your check-out date. Such hold may not be released for 72-hours from your check-out date or longer, at the discretion of your card issuer. Without a physically presented valid debit or credit card, guests may not check-in.

• Read more about Can I organize an event at the resort?

Yes, for more information please visit our Meetings & Event page or email [email protected].

• Read more about Are there international plug adapters available?

Yes, please contact the front desk for more information.

• Read more about How can I buy a room/restaurant/spa voucher?

Please contact the Viceroy reservation team by email at [email protected].

• Read more about Can I receive mail and packages at the resort?

Guests are welcome to send packages to the resort prior to their stay.

• Read more about Can the hotel facilities be used by non-guests?

Yes, subject to availability and pre-booking confirmation.

• Read more about Is the water safe for drinking? Is bottled water served at the resort?

The tap water at the resort is safe for drinking. Bottled water is available at any of the restaurants and bars or through in-room dining.

• Read more about Does the resort have laundry service available?

Yes, the resort offers laundry service. Contact the front desk for more information.

• Read more about Is there high-speed Internet access at the resort?

Yes, high-speed internet access is available in guestrooms and public areas.