Is there a gift shop on property? When is it open? What does it sell?
Our Four Mountain Sports ski valet runs a shop on the third floor during the Winter months and sells ski and snowboard accessories, as well as apparel and souvenirs.
Is there cell phone coverage at the property?
Yes, there is cell phone coverage at Viceroy Snowmass.
Is there high-speed Internet access? What is the cost?
Yes, high-speed internet access is available at Viceroy Snowmass and is included with the resort fee.
Do you have taxis available?
We have Viceroy vehicles available, as well as area taxi services.
What is the appropriate dress on property?
The dress-code at Viceroy Snowmass is resort casual.
Do you have a loyalty program?
Yes, Viceroy Hotels and Resorts are part of the DISCOVERY loyalty program, a program designed with you in mind. Visit our loyalty page for more information and to enroll.
Is there a Concierge? What specific services are provided by the concierge?
The resort has a concierge team that is well versed in all seasonal activities for the Roaring Fork Valley.
What are the ADA accessibility features at Viceroy Snowmass?
For more information regarding our hotel ADA accessible features, please visit our Accessibility page and our Accommodations page.
How far is the hotel from Snowmass mountain?
Our ski-in and ski-out resort is located on Snowmass Mountain.
Does the hotel offer parking?
We are pleased to offer the ease of parking at Hotel Zena and welcome you to take advantage of this amenity during your visit. 24-hour valet parking is available. Garage clearance is 6 ft.
Daily parking $26.99+tax
Overnight parking $59+tax
Oversized parking $65+tax (vehicles that are 180 inches (15'1") long and/or 70 inches (5'10") high or larger)