Is there a pool?
Viceroy Washington DC offers a seasonal rooftop pool for registered overnight guests to utilize. The official pool season is Memorial Day through the end of September (weather permitting).
Is there a guest amenities fee?
Yes, Viceroy Washington DC has a mandatory guest amenities fee per night per room at a nominal charge of $35 per night (plus tax). For more information, please visit our Amenities page.
Can I customize the wedding packages/ menus?
Yes. We take pride in customizing every detail of your events because at Viceroy Riviera Maya we understand that every wedding is unique.
What airports are nearby?
Cancun international airport is less than 45 minutes away by car. Most mayor US cities have direct flights to Cancun.
What time does my events need to conclude?
If you are doing an exclusive buyout (renting the property’s 41 villas) you do not have a limit. If you are hosting a smaller wedding, the party must end at 11 pm.
Is there anyone to assist us on my wedding date?
Yes, Viceroy Riviera Maya has its own wedding coordinator on site that will be with you from the moment you arrive to the resort and all throughout your wedding activities.
Are accommodations required to host a wedding at Viceroy Riviera Maya?
Yes, accommodations are required. The number of blocked rooms to host your wedding with us depends on the size of the wedding and the season.
Do I need to provide a deposit to secure my date?
To secure a date a signed contract and deposit are needed. Then one month prior to your arrival date, the events and accommodations have to be paid in full.
Can you recommend vendors that the hotel endorses?
Yes, we will be happy to provide with our recommended vendors. If you decide to bring your own vendors, these have to be pre-approved by your wedding coordinator.
Is it less expensive to host a wedding during winter or summer?
Summer is low season, allowing us to be more flexible.