Is there anyone to assist us on my wedding date?
Yes, Viceroy Riviera Maya has its own wedding coordinator on site that will be with you from the moment you arrive to the resort and all throughout your wedding activities.
Are accommodations required to host a wedding at Viceroy Riviera Maya?
Yes, accommodations are required. The number of blocked rooms to host your wedding with us depends on the size of the wedding and the season.
Do I need to provide a deposit to secure my date?
To secure a date a signed contract and deposit are needed. Then one month prior to your arrival date, the events and accommodations have to be paid in full.
Can you recommend vendors that the hotel endorses?
Yes, we will be happy to provide with our recommended vendors. If you decide to bring your own vendors, these have to be pre-approved by your wedding coordinator.
Is it less expensive to host a wedding during winter or summer?
Summer is low season, allowing us to be more flexible.
Can food and beverage be brought from outside?
All food and beverage must be provided by Viceroy Riviera Maya. Corkage fees may apply for specialty bottles brought from outside with previous approval of your wedding coordinator.
What does a typical wedding at Viceroy Riviera Maya costs?
The cost varies depending on many factors, including the number of guests, the number of nights you stay and special requests.
Are there any consulates in the vicinity?
In Cancun there are consulates from The US, Spain, Italy, France, Germany, Japan, Argentina, Norway, Belgium, Belize, Brazil, Canada, Chile, Cuba, Denmark, Finland, UK, Guatemala, Holland, Poland, Switzerland and Sweden.
Is the water safe for drinking? Is bottled water served at the hotel?
Water is potable but we do not recommend it for drinking. Purified water is served at the hotel and provided at no cost in the guest room.
What are the locks and additional security devices on the guestroom doors?
All guestroom doors are locked from inside, there is a safety deposit box in each villa.