• Read more about Is smoking allowed at the resort?

Smoking is not permitted in the Villas. It is permitted in outdoor spaces but please be respectful of the health of other guests.

• Read more about Are children welcome at the resort? What facilities and services are available for children?

Yes, Sugar Beach, A Viceroy Resort is a family-friendly resort and offers the following facilities and services. Please contact the concierge for more information.

• Read more about Are pets welcome at the resort? What facilities and services are available for pets?

Well-behaved pets are welcome in select guestrooms, resort public areas (excluding bars and restaurants) and poolside and spa facilities.

Please advise the resort that you are bringing a pet prior to arrival. When the pet is a service animal, please notify when making a reservation, and the fee will be waived. Proof of documentation is required.

Please visit our pet section for more information.

• Read more about Are pets welcome at the resort? What facilities and services are available for pets?

Yes, Sugar Beach, A Viceroy Resort is a pet-friendly resort and offers the following amenities upon request. A $150 US per night pet fee applies.

• Dog bedding
• Bowls
• Water and treats 

• Read more about Do you have a loyalty program?

Yes, Viceroy Hotels and Resorts are part of the DISCOVERY loyalty program, a program designed with you in mind. Learn more and enroll.

• Read more about What is the resort's cancellation policy?

Cancellation policies, fees and deadline dates are subject to your individual booking terms and conditions. Please refer to your booking confirmation for more details or contact your travel agent or our reservations team directly.

• Read more about Is there an age minimum for check-in?

The minimum age to check-in is 18 years of age. If a guest is not 18 years or older, a parent or guardian of the guest is to assume full liability for any and all proper charges and other obligations incurred by the guest at the resort, as well as for any and all injuries or damage caused by the guest to any person or property at the resort.

• Read more about What time is check-out at the hotel? Is late check-out possible?

Check-out time is 11:00 AM. Late check-out until 2:00 PM is available with a surcharge of 50 EUR.

Please contact our Front Desk for more information.

• Read more about What time is check-in at the hotel? Is early check-in possible?

Check-in time is 3:00 PM. Early check-in is possible and is based on availability with an additional charge.

Please contact our Front Desk for more information.

• Read more about Can you smoke at the resort?

All guestrooms are smoke-free environments. The resort does have a designated smoking area at Pique Ski Bar.