Is the water safe for drinking? Is bottled water served at the hotel?
Water is potable but we do not recommend it for drinking. Purified water is served at the hotel and provided at no cost in the guest room.
Are outdoor vendors allowed for on-property meetings, events, or weddings?
Externals vendors for any service that the hotel provides are prohibited, including hair and make-up artists, massage therapists, fitness classes, private chefs, food, and beverage.
Violators are subject to a $500 USD fee.
Are there welcome amenities in the lobby for arriving guests?
Yes, the resort provides a refreshing welcome beverage upon arrival.
Are children welcome at the resort? What facilities and services are available for children?
Yes, Viceroy Los Cabos is a family-friendly resort and offers the following facilities and services. Please contact the concierge for more information.
- V Team Kids Club
- For ages 4 to 11 years old (ages 3 and younger must be accompanied by an adult or a babysitter)
- Babysitting and nanny services are available at an additional charge; advance reservation is required.
Is there a dress code at the restaurants and nightlife on the property?
The following restaurants and nightlife locations require a dress code of no beach or pool attire (no swimwear, shorts, flip-flops, and sandals). For questions, please contact the front desk.
- Cielomar Rooftop
- NIDO
Are there areas of the resort that are open to outside guests?
The following locations are open to outside guests. Reservations are recommended.
Is there a minimum age for check-in?
Yes. Guests must be 21 years or older with valid government-issued identification to check-in to a guestroom.
What time is check-in and check-out?
Regular check-in is at 3:00 PM and check-out is at 12:00 PM.
Are there ADA accessibility features at Viceroy Chicago?
Yes. Please contact the hotel to better assist your accommodations or visit our Accessibility page.
Do you have a loyalty program?
Yes, Viceroy Hotels and Resorts are part of the DISCOVERY loyalty program, a program designed with you in mind. Learn more and enroll.