May I pre-book, airport-to-hotel transportation?
Yes, please contact the concierge team at Viceroy Snowmass to arrange airport-to-hotel transportation.
How far is the hotel from the airport and what airport/hotel transportation options are available?
Viceroy Snowmass is located 8 miles away from the airport. The hotel can secure transportation services, a taxi, or bus transport for individuals or groups.
Complimentary shared Aspen Airport transfers are provided when booked a minimum of 24 hours prior to arrival. Guaranteed private transfers, all transfers from the private terminal of the Aspen Airport, and transfers arranged inside of 24 hours prior to arrival are available at additional charge.
Can special requests, gifts or dietary restrictions be accommodated.
Yes, guests or friends may order special gifts or requests in advance by contacting the hotel. Any dietary restrictions will be accommodated, as long as the hotel is notified prior.
Can guests have packages sent to the hotel and is there a cost to receive or hold them?
We welcome guests to send packages to the hotel prior to their stay (skis, bags, Amazon packages, luggage, mail). The rate is $5.00 per item for the first 5 days and then $5.00 additional per day/per package after that.
Can you smoke at Viceroy Snowmass?
Viceroy Snowmass is a smoke-free environment.
Is the water safe for drinking? Is bottled water served at the hotel?
The tap water is perfectly fine to drink and is quite tasty. Bottled water is also available at any of Viceroy Snowmass' restaurants and bars, and through in-room dining.
What are the locks and additional security devices on the guestroom doors?
Guestroom doors are all equipped with adequate locks and each unit has a safe for valuables.
Is there a gift shop on property? When is it open? What does it sell?
Our Four Mountain Sports ski valet runs a shop on the third floor during the Winter months and sells ski and snowboard accessories, as well as apparel and souvenirs.
Is there cell phone coverage at the property?
Yes, there is cell phone coverage at Viceroy Snowmass.
Is there high-speed Internet access? What is the cost?
Yes, high-speed internet access is available at Viceroy Snowmass and is included with the resort fee.