Commercial Requests

Welcome to the Commercial Department's Request Portal. This portal was designed to assist in streamlining and management of requests to Viceroy's Corporate Commercial Department.

Request Forms


For requests that require a new or updated change to design on collateral, printed material, and advertisements.

This request will be sent to the Brand team for evaluation and referral.


    For requests that require a new or updated pages on the website including updates to the Event Calendar. 

    This request will be sent to Digital Team. 


      For email requests. 

      This request will be sent to Digital team. 

        DISCOVERY Local Experiences

        For requests to add or edit a DISCOVERY Local Experience on 

        This request will be sent to Corporate DISCOVERY team.

          DISCOVERY Exclusive Offer

          For requests to generate an Exclusive Offer for 

          This request will be sent to the DISCOVERY Lead.

            Turnaround Times

            Digital Basic Update* Text Changes, Corrections, Fee Changes, Image changes. 72 Hours
            Digital New Special Offer Specials, Packages, PR Packages 10 Days**
            Digital Web Dev Project New Pages, Forms Assessment + Project Timeline TBD
            Digital Email Marketing Review/Edit     8 Days
            Digital New Campaigns Quarterly HTMLs, RAAS, Display, Website Banner Min 30 Days
            Digital Display Banner Ad Hoc 15 Days
            Digital Social Campaign FB + IG Ads 10 Days
            Digital Other Digital Ads GDS & Other 10 Days
            Print New Ads or New Collateral Consumer + Trade 10 Days for RI Draft
            Print Existing Collateral Text Updates 5 Days for RI Draft
            Digital/Print Photo Photoshoots, F&B campaign, pop-up, partnership 6 weeks
            Digital/Print   PPT Slides Ownership Meetings, Budget Plans, Recaps 10 Day