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Commercial Requests

Welcome to the Commercial Department's Request Portal. This portal was designed to assist in streamlining and management of requests to Viceroy's Corporate Commercial Department.

Request Forms

WEBSITE

For requests that require new pages or updates on the website including an offer, restaurant hours/menus or updates to the Event Calendar. 

This request will be sent to Digital team. 

    DESIGN

    For requests that require an update or new design on collateral, printed material, and advertisements. Please visit WeAreViceroy.com to view current templates that are available for your usage before submitting a request. 

    This request will be sent to the Brand team for evaluation and referral to a Viceroy-approved freelance graphic designer.

      EMAIL

      For requests for hotel email campaigns. 

      This request will be sent to Digital team. 

        GHA Discovery Experiences

        For requests to add or edit a GHA Discovery Experiences on discoveryloyalty.com. 

        This request will be sent to the Corporate GHA Discovery team.

          GHA Discovery Local Offers

          For requests to add or edit a GHA Discovery Local Offer on discoveryloyalty.com. 

          This request will be sent to the Corporate GHA Discovery team.

            GHA Discovery Exclusive Offers

            For requests to add or edit a GHA Discovery Exclusive Offer on discoveryloyalty.com. 

            This request will be sent to the Corporate GHA Discovery team.

              Turnaround Times

              Please note that due to recent COVID-related changes, project turnaround times may be delayed. 

              Category TYPE EXAMPLES TURNAROUND TIME
              Digital Basic Update* Text Changes, Corrections, Fee Changes, Image changes. 72 Hours
              Digital New Special Offer Specials, Packages, PR Packages 10 Days**
              Digital Web Dev Project New Pages, Forms Assessment + Project Timeline TBD
              Digital Email Marketing Review/Edit     8 Days
              Print Existing Collateral Text Updates 5 Days for RI Draft
              Print Design Requests Design, Print, and Collateral Based on Brand team approval and freelance Graphic Designer
              Brand Photo Photoshoots, F&B campaign, pop-up, partnership 6 weeks

              Resources