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Commercial Requests

Welcome to the Commercial Department's Request Portal. This portal was designed to assist in streamlining and management of requests to Viceroy's Corporate Commercial Department.

Request Forms

WEBSITE

For requests that require new pages or updates on the website including an offer, restaurant hours/menus or updates to the Event Calendar. 

This request will be sent to Digital team. 

    DESIGN

    For requests that require an update or new design on collateral, printed material, and advertisements. Please visit WeAreViceroy.com to view current templates that are available for your usage before submitting a request. 

    This request will be sent to the Brand team for evaluation and referral to a Viceroy-approved freelance graphic designer.

      EMAIL

      For requests for hotel email campaigns. 

      This request will be sent to Digital team. 

        GHA Discovery Experiences

        For requests to add or edit a GHA Discovery Loyalty program experiences on ghadiscovery.com. 

        This request will be sent to the Corporate GHA Discovery Loyalty program team.

          GHA Discovery Local Offers

          For requests to add or edit a GHA Discovery Loyalty program local offer on ghadiscovery.com. 

          This request will be sent to the Corporate GHA Discovery Loyalty program team.

            GHA Discovery Exclusive Offers

            For requests to add or edit a GHA Discovery Loyalty program exclusive offer on ghadiscovery.com. 

            This request will be sent to the Corporate GHA Discovery Loyalty program team.

              GHA Discovery Content

              For requests to share important announcements, activations and new services for consideration to be featured on the GHA Discovery website, newsletters and email.

              This request will be sent to the Corporate GHA Discovery Loyalty program team.

                Turnaround Times

                *The turnaround times listed below are estimates and may require additional time based on the project type and resources. 

                CATEGORY TYPE EXAMPLES TURNAROUND TIMES*
                Digital Basic Update Text Changes, Corrections, Fee Changes, Image changes. 72 Hours
                Digital New Special Offer Specials, Packages, PR Packages 10 Days
                Digital Web Dev Project New Pages, Forms Assessment + Project Timeline TBD
                Digital Email Marketing Review/Edit     10 Days
                Print Existing Collateral Text Updates 5 Days for RI Draft
                Print Design Requests Design, Print, and Collateral Based on Brand team approval and freelance Graphic Designer
                Brand Photo Photoshoots, F&B campaign, pop-up, partnership 6+ Weeks

                Resources