Commercial Requests

Welcome to Commercial Department's Request Portal.  This portal was designed to assist in streamlining and management of requests to Viceroy's Corporate Commercial Department.

Request Forms


For requests that require a new or updated change to design on collateral, printed material, and advertisements.

This request will be sent to the Corporate Designer.


    For requests that require a new or updated pages on the website including updates to the Event Calendar. 

    This request will be sent to Digital Team. 


      For email requests. 

      This request will be sent to the Email Manager. 

        DISCOVERY Exclusive Offer

        For requests to generate a DISCOVERY Exclusive Ad. 

        This request will be sent to the DISCOVERY Lead.

          Turnaround Times

          Digital Basic Update* Text Changes, Corrections, Fee Changes, Image changes. 72 Hours
          Digital New Special Offer Specials, Packages, PR Packages 10 Days**
          Digital Web Dev Project New Pages, Forms Assessment + Project Timeline TBD
          Digital Email Marketing Review/Edit     8 Days
          Digital New Campaigns Quarterly HTMLs, RAAS, Display, Website Banner Min 30 Days
          Digital Display Banner Ad Hoc 15 Days
          Digital Social Campaign FB + IG Ads 10 Days
          Digital Other Digital Ads GDS & Other 10 Days
          Print New Ads or New Collateral Consumer + Trade 10 Days for RI Draft
          Print Existing Collateral Text Updates 5 Days for RI Draft
          Digital/Print Photo Photoshoots, F&B campaign, pop-up, partnership 6 weeks
          Digital/Print   PPT Slides Ownership Meetings, Budget Plans, Recaps 10 Day