Viceroy’s Promise of Cleanliness
Health & Safety Plan
Viceroy has always strived to create the best experience for our guests. Now, more than ever, we’re taking that to heart with Viceroy’s Promise of Cleanliness.
This is not a mere aspiration. It’s an action plan. For the wellbeing of our guests, colleagues and communities, our promise is to put our passion and energy into notably increasing the standards of cleanliness at our hotels.
To deliver on this promise every day, each hotel’s General Manager and Health & Hygiene Ambassador will lead a Safety Committee program responsible for training, implementation and compliance. In addition, we’re closely monitoring the Centers for Disease Control and Prevention and World Health Organization’s recommendations regarding COVID-19, and will continue to follow their guidelines, as well as those from local health departments. In addition, all of the hotels have received the Forbes Travel Guide Sharecare Health Security Verification.
Viceroy’s Promise of Cleanliness Seal, visible throughout public guest areas and also in the heart of house (“backstage”), is our outward way of saying how much we care about your safety.