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Viceroy’s Promise of Cleanliness

Health & Safety Plan

Viceroy has always strived to create the best experience for our guests. Now, more than ever, we’re taking that to heart with Viceroy’s Promise of Cleanliness.

This is not a mere aspiration. It’s an action plan. For the wellbeing of our guests, colleagues, and communities, our promise is to put our passion and energy into notably increasing the standards of cleanliness at our hotels.

To deliver on this promise every day, each hotel’s General Manager and Health & Hygiene Ambassador will lead a Safety Committee program responsible for training, implementation, and compliance. In addition, we’re closely monitoring the Centers for Disease Control and Prevention and World Health Organization’s recommendations regarding COVID-19 and will continue to follow their guidelines, as well as those from local health departments.

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Health & Safety Guidelines

Given the health and safety risks posed by COVID-19, we ask all guests to review their local authorities’ travel guidance and health advisories. For more information, refer to the Centers for Disease Control and Prevention (CDC), the US State Department’s COVID-19 site, or your local health authority website.

As Federal and State restrictions are modified, at Viceroy we will continue to follow the guidance provided by the Centers for Disease Control and Prevention (CDC) to ensure the safety and well-being of associates and guests.