Travel Health & Safety
Viceroy Hotels & Resorts
The wellbeing of our guests and colleagues is our utmost priority and we care deeply about our guests, colleagues and community’s safety. We are closely monitoring the Centers for Disease Control and Prevention and World Health Organization’s statements regarding the coronavirus COVID-19 cases and will continue to follow the guidelines from these agencies and local health departments.
The reopening of our hotels is not an action we take lightly. One of the countless efforts we’re making to keep you safe and healthy is our Promise of Cleanliness. It’s more than an aspiration. It’s an action plan that lays out to our guests and colleagues some of the new standards in place at our hotels, from physical distancing guidelines to strict cleaning practices — all created in accordance with the CDC, American Hotel & Lodging Association, local health authorities, and updated industry best practices. These health and safety guidelines may temporarily affect the status of the amenities, services, and facilities listed online. Please contact our hotels directly for current status and information.
We've always said that travel is a story. So expect our hotels to re-emerge in chapters — bold, inspiring, and just as captivating as you remember them to be. We are ready when you are.