FAQ

You may cancel your reservation without penalty up to 72 hours prior to 12:01 AM on the arrival date. Special cancellation policies may apply for packages, promotions, certain arrival dates, and rates.

For more information regarding our hotel ADA accessible features, please visit our Accessibility page.

Yes, Viceroy Hotels and Resorts are part of the DISCOVERY loyalty program, a program designed with you in mind. Learn more and enroll.

Pets are welcome subject to a pet fee of $75 USD per stay.

Please advise the hotel that you are bringing a pet prior to arrival. When the pet is a service animal, please notify when making a reservation, and the fee will be waived, and proof of documentation is not required.

Please visit our pet section for more information.

Yes, Hotel Emblem is a family-friendly hotel, however, there are no specific services offered for children.

Hotel Emblem is a smoke-free environment.

Yes. Please contact our front desk for more information on public transportation.

We welcome guests to receive mail and packages at the hotel. Please contact the front desk for more information.

The check-in time at Hotel Emblem is 4:00 PM. Early check-in is possible, based upon availability.

The check-out time at Hotel Emblem is at 12:00 PM. Late check-out is possible, based upon availability.

Hotel Emblem offers 24-hour valet parking with in and out privileges for $75/night plus tax.

Please visit our Dining & Nightlife page for current hours of operation.