Hours of Service
Monday: 10:00 AM - 6:00 PM (by appointment only)
Tuesday - Thursday and Sunday: 9:00 AM - 6:00 PM
Friday and Saturday: 9:00 AM - 8:00 PM
Fitness Center: 24 Hours

Spa Admission
All Hotel and Estrella Spa guests 16 years and older, have complimentary use of the Fitness Center.

Cancellation Policy
If you must cancel or reschedule an appointment, as a courtesy to other guests and to our therapists, please give a 24-hour notice prior to your scheduled appointment time to avoid a 50% charge. "No-Shows" will be charged the full price of the treatment. If you are running late, a phone call is also appreciated. Your arrival time will determine the length of your treatment time, which will end as scheduled so the next guest may begin promptly. In this case you will be charged the full amount of your originally scheduled treatment.

Gratuities
An additional 20% Gratuity will automatically be added to all services and packages, however if you wish to change the percentage you may do so by notifying our spa front desk agents at the end of your services.

Spa Reservations
To better accommodate preferred times at Estrella Spa, we recommend scheduling appointments 1 to 2 weeks prior to arrival. Credit card details are required for Non Hotel guests to secure their reservation. A $40.00 non-guest fee applies for additional use of the resort and pool facilities, subject to availability.