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Playa Xcalacoco Frac 7
77710 Playa del Carmen
Riviera Maya, Quintana Roo Mexico
T: +52 984 877 3000
F: +52 984 877 3001

800 578 0281

Second Nature: Environmental Responsibility

Preservation for the Future

Viceroy Riviera Maya believes in the importance of being environmentally responsible and is always searching for new means of improving our sustainability in minimizing the impact our industry has on our planet.

Ranging from water conservation to eco-friendly purchasing policies, we stand by our commitment to being ecologically ethical in our planning and management of all resources applied to create and maintain a healthy and pleasant atmosphere for all our guests, our personnel, and our community.


  • Local listings for eco-friendly restaurants, businesses and services are available to every one of our guests


  • The majority of fixtures installed in our hotel are low-flow, using less water than ordinary ones
  • All trees and flowerbeds are fed by a drip-irrigation system set to work only in the early morning and in the evening
  • All fixtures have a leak-detection system
  • A chlorine usage reduction system in the swimming pool and plunge pools is in place


  • Identifying and consuming safer products for our guests, our employees, and our natural ecosystem
  • Healthy, clean and fresh air in your room is safeguarded by our housekeeping staff through non-toxic hypoallergenic cleaning products
  • All our spa, guest bathroom and public restroom products, such as soaps, shampoo and conditioner, are eco-friendly
  • We place glass jars for purified water in villas and plastic jugs with purified water on the beach to reduce the use of plastic bottles
  • Recycled-paper newspapers are delivered to the villas
  • We also follow a garbage separation program


  • Viceroy Riviera Maya has implemented the use of public transportation.A comprehensive recycling program is in place that includes light bulbs, glass, cardboard, paper, cell phones, batteries and printer cartridges.
  • We make our own compost, obtaining fertilizer with our organic waste (litter, sawdust, coal, grass)
  • Our treatment plant allows us to reuse sewage for our irrigation system.
  • We use ecological mini-split air conditioning equipment.
  • Our Green Purchasing policy assures we acquire sustainable, eco-friendly products whenever possible.

Food & Beverage

  • We offer travelers a more sustainable and healthier cuisine by using local products and fresh, seasonal produce and other ingredients in our food and beverage programs
  • Viceroy Riviera Maya considers it essential to support our local and state community through purchasing their wares.
  • We created a little vegetable garden from which our Chef chooses the vegetables to create marvelous dishes.
  • We recycle our burned oil.
  • Salt is only provided upon request at our dining facilities.
  • We encourage guests not to use straws


  • A growing trend in spas is the integration of treatments that feature local and indigenous ingredients as well as natural and organic products. Unique brand and resort signature treatments are emerging to truly offer our guests an intimate connection to our destination.
  • Wayak Spa plunges guests even deeper into the mystical healing world of the ancient Maya with the addition of a K’óben (Mayan herb kitchen), where the resort’s resident shaman creates the ultimate personalized treatments, using our own herbs fresh from our Shaman Garden.

Local Community of Riviera Maya

  • A variety of soaps are presented in different scents and styles each offering a different experience. Once our guest selects his preference, the Soap Concierge slices personalized barsfrom large blocks of soap. These artisanal soaps are made in local Mayan communities following ancient Mayan traditions, formulated with organic ingredients found on the Yucatan Peninsula
  • We sponsor the El Naranjal support program for the rural state community providing them with a percentage of our special dinners.
  • Our local communities also receive our bed sheets.