Playa Xcalacoco Frac 7
77710 Playa del Carmen
Riviera Maya, Quintana Roo Mexico
T: +52 984 877 3000
F: +52 984 877 3001
Reservations:
800 578 0281

    Frequently Asked Questions

     


    Wedding Information

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    What does a typical wedding at Viceroy Riviera Maya costs?

    The cost varies depending on many factors, including the number of guests,the number of nights you stay and special requests

    Can food and beverage be brought from outside?

    All food and beverage must be provided by Viceroy Riviera Maya. Corkage fees may apply for specialty bottles brought from outside with previous approval of your wedding coordinator.

    Is it less expensive to host a wedding during winter or summer?

    Summer is low season, allowing us to be more flexible

    Can you recommend vendors that the hotel endorses?

    Yes, we will be happy to provide with our recommended vendors. If you decide to bring your own vendors, these have to be pre approved by your wedding coordinator

    Do I need to provide a deposit to secure my date?

    To secure a date a signed contract and deposit are needed. Then 1 month prior to your arrival date, the events and accommodations have to be paid in full

    Are accommodations required to host a wedding at Viceroy Riviera Maya?

    Yes, accommodations are required. The number of blocked rooms to host your wedding with us depends on the size of the wedding and the season.

    Is there anyone to assist us on my wedding date?

    Yes, Viceroy Riviera Maya has its own wedding coordinator on site that will be with you from the moment you arrive to the resort and all throughout your wedding activities

    What time does my events need to conclude?

    If you are doing an exclusive buyout (renting the property’s 41 villas) you do not have an limit. If you are hosting a smaller wedding, the party must end at 11pm

    What airports are nearby?

    Cancun international airport is less than 45 minutes away by car. Most mayor US cities have direct flights to Cancun

    Can I customize the wedding packages/ menus?

    Yes. We take pride in customizing every detail of your events because at Viceroy Riviera Maya we understand that every wedding is unique