Playa Xcalacoco Frac 7
77710 Playa del Carmen
Riviera Maya, Quintana Roo Mexico
T: +52 984 877 3000
F: +52 984 877 3001
Reservations: 800 578 0281

    Contact Us

    Viceroy Riviera Maya
    Playa Xcalacoco Frac 7
    77710 Playa del Carmen
    Riviera Maya, Quintana Roo Mexico
    Phone: +52 984 877 3000
    Fax: +52 984 877 3001


    General Inquiries

    General Inquiries emailvrm.info@viceroyhotelsandresorts.com


    Guestroom Reservations

    Make a Reservation
    Guestroom Reservations (US and Canada): 1 800 578 0281
    Guestroom Reservations (Mexico): 01 800 012 3569
    International: +52 984 877 3002
    Email: vrm.reservations@viceroyhotelsandresorts.com 


    Spa or Dining Reservations

    Spa or Dining Reservations: +52 984 877 3000


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    Press Contact

    United States
    Marian Gerlich / Ed Placidi
    P&G Communications
    Los Angeles
    T 818 786 8687
    pgworld@aol.com  

    Mexico
    Communications Inc. 
    T 044-984-116-3530 
    communicationsviceroymx@gmail.com