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Barnes Bay
P.O. Box 8028
West End, AI-2640 Anguilla
T: +1 264 497 7000
F: +1 264 497 7100
+ 1 800 578 0283 (from the U.S.)

Viceroy Anguilla Luxury Hotel FAQs

General Topics

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How far is the Hotel from Meads Bay Beach?

The resort is located on both Meads Bay beach and Barnes Bay beach which are accessible via a short walk

What is the appropriate dress on property?

Resort casual attire. Walking barefoot is acceptable in most facilities during the day. However, guests are required to wear sandals/flip flops and t-shirts (sleeves or sleeveless) when visiting restaurants for breakfast, lunch and dinner.

Are there welcome amenities in the lobby for arriving guests?

Guests are greeted with a chilled towel and a cold local grapefruit soda

What is the recommended currency?

Anguilla's currency is the East Caribbean dollar, the US dollar is also widely accepted. The exchange rate is fixed to the US dollar at US$1 = EC$2.68

Do you have taxis available to the Anguilla Sea Centre on Meads Bay?

The Sea Center is located on the resort and is accessible by foot

How do I handle tipping at the resort?

It is customary on Anguilla, and most Caribbean Islands, for a service charge to cover all tipping to include Bellmen, Housekeeping, Beach and Pool Attendants. A 10% service charge will be added to your room/bill and 100% of this fee is distributed to the employees.

What service fees and taxes are added to my bill?

Room rate is subject to a 10% government 

tax, 10% service and 2% environmental tax. There is also a $3 daily marketing levy per person. The 10% service fee covers all tipping for Bellmen, Housekeepers, Beach & Pool Attendants.

Hotel food and beverage prices are subject to a 15% service charge and a 2% environmental tax.

Food and beverage in banquets is subject to a 20% service and 2% environmental tax. Additional fees may apply for set up and rental fees.

Spa treatments are subject to a 10% service charge.

Boutique items have no tax or service charge.


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Is early check-in or late check-out possible?

Early check in or late checkout is based on availability, dressing rooms are provided based on availability as well, an extra charge would apply if necessary.

How far is the hotel from the airport?

15 minutes drive time – 5 miles

What other airport/hotel transportation options are available?

There are taxis available at both the airport, and the ferry ports. Guest can also rent a car, at both ports of entry. there are several companies available at the airport. Alternatively, our Concierge can also arrange a car rental to be delivered to the resort directly.

Is parking available at the hotel?

Valet parking is available for guests.

Is there an age minimum for check in?

No. However, if a guest is not 18 years or older, we may require a parent or guardian of the guest to assume full liability for any and all proper charges and other obligations incurred by the guest at the hotel, as well as for any and all injuries or damage caused by the guest to any person or property at the hotel.

Food and Beverage

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Is room service available?

Room service is available 24 hours daily. Breakfast, lunch and dinner menu are available in the rooms.

May special gifts be ordered in advance by either the guests or their friends?

Special requests can be ordered through our guest services team for guests in house or guests arriving. They can place the request by calling the hotel directly. A credit card authorization form must be completed.

May guests make special requests for dietary restrictions?

Yes. If guests have special dietary restrictions, our Executive Chef will be more than happy to provide an alternative that meets their dietary needs.

Guests Accommodations

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What type of pillows are placed on each bed?

Feather or foam

Does the rate include breakfast?

There are some promotions that include continental breakfast in the rate.

Do the guestrooms have mini-bars?

Yes, all guestrooms have a fully stocked mini-bar at an extra charge.

Are there welcome amenities in the guestrooms?

Complimentary in room coffee and tea is provided

Recreation and Entertainment

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How safe is the swimming at the beach?

Our beach is perfect for swimming and snorkeling.

What is the water temperature of the pools?

Water in the main pool is 88 F and the pools in the villas can be heated upon request to the temperature desired.

Can sports activities (ex: snorkeling) be pre-booked?

We offer a wide selection of personalized activities with varying prices.


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Is there high-speed Internet access?

High speed wire and wireless internet is available throughout the entire resort at no extra charge.

Is there cell phone coverage at the property?

There is cell phone coverage at the property mainly at the main pool and by the lobby area. Guests should verify with their phone carrier if their service plan includes reception in foreign cities.

Is there a gift shop on property? When is it open? What does it sell?

The Viceroy Anguilla boutique offers a selection of apparel, accessories, and sundry items.

What are the locks and additional security devices on the guestroom doors?

All guestroom doors are locked from inside, there is a safety deposit box in each villa.

Is the water safe for drinking? Is bottled water served at the hotel?

Bottled water is provided at turndown. We do not recommend drinking water from the water tap.


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What currency should I bring?

The US Dollar is the most easily exchanged foreign currency and is also the most favored. All resorts and restaurants accept US Dollars or Eastern Caribbean Currency (ECC). ATM machines are available here in Anguilla just like at home.

What will the weather be like during my Caribbean vacation?

The temperature does not vary much from season to season and the island has an average temperature of 80°F, however, the evenings can cool off by about 5°.

What should I pack when I go to Anguilla?

Pack for an elegant Caribbean vacation in a warm-weather coastal resort town: one or two bathing suits; shorts and golf shirts; men and women should have at least one casually elegant summer outfit—for example, men will want to have a nice pair of pants and some closed-toe shoes for evening dining. Make sure to bring a sun hat; an extra pair of sunglasses; beach shoes, flip-flops or sandals; and sun block. Lastly, a sweater or wrap may be needed for the cool evenings or for air-conditioned areas.

Are there any local customs I should know about?

Anguillians drive on the left side of the road; please look both ways at intersections before proceeding. Most Viceroy Anguilla resort guests take taxis around the island, whether from the Blowing Point Ferry Terminal, Wallblake Airport or from the resort for lunch or dinner. Anguillians always greet each other with "good morning," "good afternoon" or "good evening/night" before starting conversations. This politeness slows things down a bit, making for a more enjoyable conversation and a relaxing Caribbean vacation.