Frequently Asked Questions
General Topics
Show All | Hide AllYes we have a concierge that can assist you with all your activities and services.
The resort is located on both Meads Bay beach and Barnes Bay beach which are accessible via a short walk
Resort casual attire. Walking barefoot is acceptable in most facilities during the day and night. However, guests are required to wear sandals/flip flops and t-shirts (sleeves or sleeveless) when visiting restaurants for breakfast, lunch and dinner.
Guests are greeted with a chilled towel and a cold local grapefruit soda
Anguilla's currency is the East Caribbean dollar, though the US dollar is also widely accepted. The exchange rate is fixed to the US dollar at US$1 = EC$2.68
The Sea Center is located on the resort and is accessible by foot
There is no need to tip at the hotel. It is customary on Anguilla, and most Caribbean Islands, for a service charge to cover all tipping to include Bellmen, Housekeeping, Beach and Pool Attendants. A 10% service charge will be added to your room/bill and 100% of this fee is distributed to the employees.
ROOM:
Room rate is subject to a 10% tax, 10% service and 2% environmental tax. There is also a $1 daily marketing levy per person. The 10% service fee covers all tipping for Bellmen, Housekeepers, Beach & Pool Attendants.
F&B:
Hotel food and beverage prices are subject to a 15% service charge and a 2% environmental tax.
BANQUETS:
Food and beverage in banquets is subject to a 20% service and 2% environmental tax. Additional fees may apply for set up and rental fees.
SPA:
Spa treatments are subject to a 10% service charge.
RETAIL:
Boutique items have no tax or service charge.
Arrival
Show All | Hide AllEarly check in or late checkout is based on availability, dressing rooms are provided based on availability as well, an extra charge would apply if necessary.
15 minutes drive time – 5 miles
There are taxis available at the airport, the guest can also rent a car, there are several companies available at the airport. Our Concierge can also arrange a car rental to be delivered to the resort directly
We have our own transportation and it is the best way to get here, we need at least 24 hrs advise. The cost for it is $300 USD plus tax and service charge round trip. May you request a specific car the cost may vary
Parking available for guests
Food and Beverage
Show All | Hide AllRoom service is available 24 hours breakfast, lunch and dinner menu is available in the rooms.
Special requests can be ordered through our guest services team for guests in house or guests arriving. They can place the request by calling the hotel directly. A credit card authorization form needs to be filled.
Yes, if they are allergic or restricted for something in special our Executive Chef will offer something aside the menu.
Guests Accommodations
Show All | Hide AllFeather or foam
The rates do not include breakfast.
Yes, all guestrooms have a fully stocked mini-bar at an extra charge.
Complimentary in room coffee and tea is provided
Recreation and Entertainment
Show All | Hide AllOur beach is perfect for swimming & snorkeling there are a few rocks on the shore so we offer diving shoes to get into the water.
Water in the main pool is 88 F and the pools in the villas can be heated upon request to the temperature desired.
Miscellaneous
Show All | Hide AllHigh speed wire and wireless internet is available in all the villas and at the restaurant area at no extra charge.
There is cell phone coverage at the property mainly at the main pool and by the lobby area. Guests should verify with their phone carrier if their service plan includes reception in foreign cities.
The Viceroy Anguilla boutique offers a selection of apparel, accessories, reading material, Caribbean travel guides, and sundry items.
All guestroom doors are locked from inside, there is a safety deposit box in each villa.
Purified water is served at the hotel and provided at no cost in the guest room. We do not recommend drinking water straight out of the water tap.
Travel
Show All | Hide AllThe US Dollar is the most easily exchanged foreign currency and is also the most favored. All resorts and most all restaurants and shops charge in either US Dollars or Eastern Caribbean Currency (ECC). The ECC has been fixed at 2.67 per US Dollar since 1972. Credit cards and ATM cards are used here in Anguilla just like at home.
The temperature does not vary much from season to season and the island has a yearly mean temperature of 80°F, however, the evenings can cool off by about 5°.
Pack for an elegant Caribbean vacation in a warm-weather coastal resort town: one or two bathing suits; shorts and golf shirts; men and women should have at least one casually elegant summer outfit—for example, men will want to have a nice pair of pants and some closed-toe shoes for evening dining. Make sure to bring a sun hat; an extra pair of sunglasses; beach shoes, flip-flops or sandals; and sun block. Lastly, a sweater or wrap may be needed for the cool evenings or for air-conditioned areas.
Anguillians drive on the left side of the road; please look both ways at intersections before proceeding. Most Viceroy Anguilla resort guests take taxis around the island, whether from the Blowing Point Ferry Terminal, Wallblake Airport or from the resort for lunch or dinner.
Anguillians always greet each other with "good morning," "good afternoon" or "good evening/night" before starting conversations. This politeness slows things down a bit, making for a more enjoyable conversation and a relaxing Caribbean vacation.